+49 (0)6359 8003-0


Pfalzhotel Asselheim GmbH & Co. KG (PHA) is pleased about your visit to our website, the use of our mobile applications and your interest in our hotel. We take the protection and security of your personal information entrusted to us seriously and want you to feel safe and comfortable when visiting our websites and using our services.

Therefore, the processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, will be in accordance with applicable European and national legislation.

If the processing of personal data is required and there is no legal basis for such processing, we generally seek the consent of the data subject.

Of course, you can revoke your declaration of consent at any time with effect for the future. Please contact the responsible person or our data protection officer. The contact details can be found at the bottom of this privacy policy.

In the following, the PHA would like to inform the public about the nature, extent and purpose of the personal data it processes. Furthermore, data subjects are informed of their rights under this privacy policy.


Collection and processing of personal data

In general, you can visit PHA's website without us needing your personal information.

Personal data is only collected if you provide it to us, for example, in the context of a request or a booking, or ordering information material or a newsletter. Of course, we will only use the personal data transmitted in this way for the purpose for which you provide us with these when contacting us. As far as this information about communication channels (for example, e-mail address, phone number), you agree that we may also contact you via this communication channel to answer your request.

A communication of personal data is expressly on a voluntary basis and with your consent.

In part, we use service providers who process data on our behalf (for example, in mailing campaigns, software development, on-the-job support). The service providers are obligated to treat all data strictly confidential. You are also prohibited from processing the data for purposes other than those agreed. We also do not sell your data to third parties, nor do we market them otherwise.


Collection of general data and information

The PHA website collects a series of general data and information each time the website is accessed. This general data and information is stored in the log files of the server.

Can be recorded:

  • the browser types and versions used
  • The operating system used by the accessing system
  • the website from which an accessing system will be uploaded to our website (so-called referrers)
  • the sub-websites, which are accessed via an accessing system on our website
  • the date and time of access to the website
  • a web protocol address (IP address)
  • the Internet service provider of the accessing system
  • other similar data and information used in the event of attacks on our information technology systems

When using this general data and information, the PHA does not draw any conclusions about the person concerned. Rather, this information is needed to:

  • to deliver the contents of our website correctly
  • to optimize the content of our website as well as the advertising for it
  • To ensure the long-term viability of our information technology systems and the technology of our website
  • Provide law enforcement with the necessary information for law enforcement in the event of a cyberattack

This anonymously collected data and information is therefore evaluated by the PHA on the one hand statistically and also with the aim of increasing the privacy and data security in our company, in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.


Right to information and public list of procedures

Upon request, we will provide you with information about the data stored about you at no charge. You also have the right to correct, block or delete your personal data, provided that the requirements of § 35 BDSG are met. Please direct these inquiries to us.

In our public procedural directory, we have summarized the information according to § 4e BDSG.



The PHA will use technical and organizational safeguards to protect your data provided to PHA from accidental or intentional manipulation, loss, destruction, and unauthorized disclosure or access. This also applies if external services are purchased. The effectiveness of our security measures will be reviewed and measures will be continuously improved in line with technological developments. When entering personal data, these are always encrypted. Nevertheless, for example, Internet-based data transmissions can in principle have security gaps so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.


Marketing and promotional purposes

Your personal data transmitted via our website will only be used for marketing or advertising purposes if you have given us permission to do so or if this is in accordance with the statutory provisions.

In addition, you may object to the use of your personal data for marketing or promotional purposes at any time by informal notification to Pfalzhotel Asselheim GmbH & Co. KG, Holzweg 6-8, 67269 Grünstadt, phone 06359 80030, fax 06359-800399, E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it..


Use of cookies

In order to make our website user-friendly and to optimally match your needs, we use cookies in some areas. A cookie is a small file that is stored locally on your computer as soon as you visit a website. If you visit the website again with the same device (PC, notebook, tablet, smartphone, etc.), the cookie shows, for example, that it is a repeated visit. In addition, cookies enable us to analyze the use of our website. The cookie does not contain any personal information; it is not suitable for identifying you on the websites of third parties, including the websites of the analytics providers.

The consent or rejection of cookies - also for web tracking - you can explain the settings of your web browser. You can configure your browser to refuse to accept cookies in principle or to notify you in advance when a cookie is stored. In this case, however, the functionality of the website may be impaired (for example, in the case of orders). Your browser also offers a feature to delete cookies (for example, delete via browser data). Further information can be found in the operating instructions or, as a rule, under Settings in your Internet browser.

After the end of the browser session, most of the cookies used will be deleted from your hard drive ("session cookies"). The so-called "persistent cookies" remain on your computer, allowing you to recognize them on your next visit.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will reduce your IP address within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity towards the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website to Google and the processing of this data by Google by downloading and installing the browser plug-in available under this link. Further information can be found under this link or under the general information on Google Analytics and data protection. Our website uses Google Analytics with an extension to the code "gat._anonymizeIp ();", which achieves an anonymous collection of IP addresses ("IP masking").

For more information about Terms of Use and Privacy, please visit http://www.google.com/analytics/terms/us.html or https://policies.google.com/?hl=en&gl=de. Please note that on this website Google Analytics has been extended by the code "gat._anonymizeIp ();" in order to ensure the anonymized collection of IP addresses (so-called IP-Masking).

We also use Google Analytics to analyze data from AdWords and the Double-Click Cookie for statistical purposes. If you do not want to do this, you can disable it from the Ads Preferences Manager http://www.google.com/settings/ads/onweb/?hl=en.


Google Maps

This website uses the "Google Maps" service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google") to display maps or map clippings on the website. By using this website, you agree to the collection and processing of the data automatically collected by Google.


Integration of social network plug-ins

Our website uses buttons for the social networks

  • Facebook, Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA
  • Twitter, Twitter Inc., 5 Folsom St., Suite 600, San Francisco, CA 94107, USA.
  • Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, United States
  • YouTube, LLC, 901 Cherry Ave., San Bruno CA 94066, USA
  • Google+, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
  • Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin, Ireland
  • Xing SE, Dammtorstrasse 30, 20354 Hamburg, Germany
  • LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

 The buttons are marked with the logo of the respective social network. These are not the usual social plugins, but buttons with stored links. To protect your data, we rely on the solution "Shariff" in the implementation. The buttons must be activated (clicked) by clicking on them separately. As long as these buttons are not clicked, no data will be transmitted to the social networks. Only when you click on the buttons and declare your consent to communication with the servers of the social network, the buttons are active and the connection is made. More information about the Shariff solution can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

This also applies to the integrated Facebook pages within the categories "Das Pfalzhotel auf Facebook" and "Unsere Schnecke Charly auf Facebook".


After clicking the button corresponds to a so-called share plugin. The social network is provided with information about the page visited, which you can share with your contacts in your social network. If you want to "share" the information, you must be logged in. If you are not logged in, you will end up on the log in page of the social network you clicked on and you are no longer on the pages of the PHA. If you are logged in, the information is sent that you want to recommend the respective article.

By activating the button the social networks will receive u.a. also the information that and when you have called up the corresponding page of our website, also e.g. Your IP address, browser details and language settings. If you click the button, your click will be sent to the social network and used according to its data usage guidelines.

The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as your related rights and setting options for protecting your privacy can be found in the information

If you do not want the social network to receive data about you, you must not click the button


Facebook remarketing

Our pages include remarketing tags from the Facebook social network, 1601 South California Ave., Palo Alto, CA 94304, USA. When you visit our pages, the remarketing tags make a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. As a result, Facebook can assign the visit to our pages to your user account. We can use this information for the display of Facebook Ads. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. Further information can be found in the facebook privacy policy at www.facebook.com/about/privacy/. If you do not want to collect data via Custom Audience, you can deactivate Custom Audiences here.


Google Remarketing

Our website uses Google Remarketing, a web advertising service of Google Inc. ("Google"). Google and third parties advertise on websites on the Internet and use cookies to serve ads based on previous visits by a user to our website. Google will not associate your IP address with other Google data without your separate consent. You can deactivate the use of cookies by Google by setting your browser software accordingly by going to the page www.google.com/privacy/ads and clicking on the "opt-out" button. Alternatively, you can opt out of third-party cookies by visiting the opt-out page of the Network Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp. For more information about Google's terms, please visit http://www.google.com/intl/en/privacy



These services are specifically designed for mobile devices (such as smartphones). In some cases, content from other sources is reloaded (especially for reasons of timeliness of the data). Functions are always executed on the terminal. When we invoke functions on PHA servers, we discard those data after result transmission. We process personal data only if it is necessary for the purpose of the app or you have given us an explicit consent. A transfer of data to third parties does not take place. We reserve the right to a statistical analysis of anonymized data sets. Localization services use geo-data. We do not aggregate this geo-data with your personal data, but use it only for the purpose of localization within the context of the app or sub-function of an app you have requested. After localization, we discard this geo-data. Depending on your end device, you can generally switch off the option of locating (see information from the manufacturer of your device). Then, however, the localization feature of the app is not available. Data is also stored on your terminal, the storage of personal data is always in encrypted form, some data is also stored in unencrypted form. In case of loss of your device, a misuse by third parties cannot be excluded. We therefore recommend that you use the device-specific measures against misuse (use lock etc.). Please note the information from the manufacturer of your device. Even with a transfer of the terminal, e.g. When selling, you should use the means to remove personally identifiable information. 


Order vouchers 

You have the opportunity to purchase vouchers on the website www.pfalzhotel.de. In order to make a purchase and for the coupon shipment, the personal data (in particular name, shipping address) is required. The personal data required for the delivery will be forwarded to the carrier responsible for the delivery. Your data will be transmitted with SSL encryption.  


Links to other websites

This website contains links to other websites and third party providers (so-called external links). The PHA is responsible for its own content in accordance with the applicable European and national legislation. From these own contents, links to the content provided by other providers are to be distinguished. We have no control over the fact that the operators of other websites comply with the applicable European and national legal regulations. Please inform yourself about the privacy statements provided on the respective website. The PHA accepts no responsibility for content that is provided via links to use and is specially marked, and does not endorse its content. For illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information, the provider of the website, which was referred to, is liable. 



We do not want to collect personal information from minors; however, we cannot always verify the age of the people who visit and use our websites. If a minor (as defined by applicable law) submits its information to us without the consent of the parent or guardian, we will ask the parent or guardian to contact us for deletion. 


Data protection in applications and in the application process 

The PHA collects and processes the personal data of applicants for the purpose of processing the application process. The processing can also be done electronically. This is particularly the case if an applicant submits corresponding application documents by electronic means, for example by e-mail, to the controller. If the PHA concludes a contract of employment with an applicant, the transmitted data will be stored for the purpose of the employment relationship in compliance with the legal requirements. If the PHA does not conclude a contract of employment with the applicant, the application documents will be automatically deleted six months after notification of the rejection decision, unless deletion precludes other legitimate interests of the controller. Other legitimate interest in this sense, for example, a burden of proof in a procedure under the General Equal Treatment Act (AGG).  


Routine deletion and blocking of personal data 

The controller processes (in this sense also: stores) the personal data of the data subject only for the period necessary to achieve the purpose of the storage or, if so required by law or regulation, by the European Directives and Regulators, provided for by the controller.If the storage purpose is omitted or if a storage period prescribed by the European directives and regulations or any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions. 


Changes to the privacy protection

Pfalzhotel Asselheim GmbH & Co. KG reserves the right to change our privacy practices and this policy in order to adapt it to changes in relevant laws or regulations or to better meet your needs. Possible changes to our privacy practices will be announced accordingly. Please note the current version date of the privacy policy.  



Pfalzhotel Asselheim GmbH & Co. KG is pleased to receive any feedback which will help to protect the data. If you have any questions or queries, please contact the controller 


Name and address of the person responsible: 

The person responsible within the meaning of the EU General Data Protection Regulation (GDPR), other data protection laws in the Member States of the European Union and other provisions with a data protection character is:

Pfalzhotel Asselheim GmbH & Co. KG
Holzweg 6-867269 Grünstadt-Asselheim 
phone: +49 (0) 6359 80030 fax: +49 (0) 6359 800399
Website: www.pfalzhotel.de
E-Mail: info (a) pfalzhotel.de

Please replace to send an e-mail (a) by @. The spelling we use serves to protect against spam.

Managing Director:
Patricia Charlier
Thomas Charlier
Gabriele Charlier

Grünstadt-Asselheim, 03.05.2018


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